Support
Need help with Folia Garden? We're happy to help. Email us and we'll get back to you as soon as we can.
Frequently asked questions
How does plant identification work?
Take or upload a photo and Folia uses AI to identify the species and suggest care settings (watering frequency, light). You can adjust anything it suggests. An internet connection is required.
The AI advisor or diagnosis is not responding.
These features run in the cloud and need an internet connection. If it keeps failing, close and reopen the app, or try again in a few minutes.
I am not getting watering reminders.
Make sure notifications are enabled for Folia in your device settings, and that reminders are turned on in the app under Profile → Settings.
How do I delete a plant or my account?
Open a plant and use Edit → Delete to remove it. To delete your account and all associated data, email us at the address below and we will process the request.
How do I make my garden public or private?
Public gardens are opt-in. You can enable or disable a shareable public garden in Profile → Settings at any time. When disabled, your public page is removed.